FAQ

FAQ – Frequently Asked Questions

1. When will my order ship?

Most orders are processed within 1–3 business days.

2. How long is delivery?

Standard U.S. delivery usually takes 5–12 business days. International orders may take longer depending on the destination.

3. How do I track my order?

Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your package's progress.

4. Can I change or cancel my order?

Orders can only be changed or canceled before they are shipped. Please contact us as soon as possible if you need assistance.

5. What payment methods do you accept?

We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, and other secure checkout options, depending on availability.

6. What if my item arrives damaged?

Please contact us with photos of the damaged item within 48 hours of delivery, if possible. Our support team will review the issue and help arrange a replacement or refund as appropriate.

7. What if my package is lost?

If your package is marked as "delivered" but you haven't received it, please contact us. We'll help investigate the issue with the shipping carrier.

8. Do you ship internationally?

Yes, we ship to most countries. Shipping availability, costs, and delivery times may vary depending on your location.